Privacy Policy | Interior Design Clinic

This Privacy Policy outlines how personal data is collected, used, and protected when you access or use the Interior Design Clinic mobile application or any related services (collectively referred to as "Interior Design Clinic" or the "App"). Interior Design Clinic is operated by Affinity Labs Ltd ("we," "us," "our," or "Affinity Labs"), the company that develops and manages the Interior Design Clinic platform. Affinity Labs is the data controller for all information collected through Interior Design Clinic.

We understand the importance of your privacy and are committed to maintaining the confidentiality and security of your information. This document is designed to help you understand the types of information we collect, how we use it, with whom it may be shared, and your rights relating to that information.

By using Interior Design Clinic, you confirm that you have read, understood, and agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the App.

Last Updated: 26/01/26

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: when this policy mentions "Company," "we," "us," or "our," it refers to Affinity Labs Ltd, 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE, that is responsible for your information under this Privacy Policy.

Country: where Affinity Labs Ltd or the owners/founders of Affinity Labs Ltd are based, in this case is the United Kingdom.

Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Interior Design Clinic and use the services.

IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: refers to the service provided by Interior Design Clinic as described in the relative terms (if available) and on this platform.

Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

You: a person or entity that is registered with Interior Design Clinic to use the Services.

User Accounts and Collection of Information

You are not required to create a user account or submit personal information in order to use the Interior Design Clinic mobile application. You may access and use the app's features directly, and upgrade to premium features through in-app purchase without creating an account. However, if you choose to engage with us through customer support, participate in user surveys, submit feedback, or otherwise contact us, we may request certain information such as your name and email address. The information you provide in these contexts helps us better understand your needs, improve our service, and keep you informed about relevant features, updates, and promotions.

If you make use of the application's sharing features, for example, to send designs or interior design content to others, we may request that you provide contact details, such as an email address, for the intended recipient. This information is used exclusively to facilitate the delivery of your shared content and is not retained or repurposed for any unrelated use.

Collection of Information Through App Usage

Beyond any personal data you may choose to provide directly, Interior Design Clinic automatically collects various technical and usage-related information when you interact with our application. This includes details such as your browser type, device model, operating system version, IP address, screen resolution, language preferences, and time zone. These data points help us understand the technical environment in which Interior Design Clinic is being used and allow us to optimise the application for performance and compatibility.

We also collect behavioural data tied to your use of the Interior Design Clinic App. This may include the pages or designs you access, your design preferences, which content is saved or shared, how frequently you use the app, and which features are used most often. This information allows us to tailor your experience, recommend relevant content, and assess which areas of the app need improvement.

We use cookies and similar technologies (such as device identifiers and local storage) to support app functionality, store user preferences, and collect analytics about how Interior Design Clinic is used. On mobile platforms, we may also collect and process advertising identifiers, such as Apple's IDFA or Google's GAID, to track installs and measure marketing performance. These identifiers can be reset or disabled through your device settings. Disabling cookies or tracking tools may limit some features but will not prevent basic access to Interior Design Clinic.

Data Categories and Data Types

The personal data of users collected and used by Interior Design Clinic in particular, are as follows:

Identity Information: Name and surname (if voluntarily provided for support or communication purposes)

Contact Information: Email address (if voluntarily provided)

Process Security: Internet traffic data (network movements, IP address, visit data, time and date information), device name, in-app purchase history, identifier for advertisers designated in your mobile device used in accessing our services (if you give permission, the Identifier for Advertisers-IDFA), identifier for vendors/developers designated your mobile device (The Identifier for Vendors-IDFV)

Visual and Audio Records: Photographs of rooms and spaces you upload for interior design purposes, AI-generated design images

Customer Transaction: Purchase information, subscription details

We may collect your above mentioned data directly from you through electronic or physical mediums, your mobile device, third party applications or third party sources which you can access our application through these mediums such as Apple App Store, Google Play Store (together "App Stores"), for the purposes of compliance with legal obligations, enhancing our services, administering your use of our services, as well as enabling you to enjoy and easily navigate our services.

We may collect Log Data generated while you are using our services/applications (through our products or third party products). This Log Data may include information such as your device's Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilising our service/application, the time/date of your use of the service/application, and other statistics.

Cookies and Tracking Technologies

Interior Design Clinic uses "Cookies" to identify the areas of our application that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our application correctly or at all. We never place Personally Identifiable Information in Cookies.

Local Storage

Local Storage, sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Analytics Using PostHog

Our application uses PostHog for analytics to better understand user behavior on our platform. PostHog collects information about how users interact with Interior Design Clinic, including pages visited, features used, and usage patterns. The data collected is used solely for analytics purposes to improve our service and user experience, and complies with data protection laws.

Cookies for Performance and Functionality

These cookies collect information over time about your activity on the app to enhance performance and provide core functionality. They help us understand how users navigate the app, which features are most popular, and how we can improve the overall experience. Without these cookies, certain functionality may become unavailable or degraded.

Blocking and Disabling Cookies and Similar Technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our application from functioning properly, and you may not be able to fully utilise all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

How We Use Your Information

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

Provide Our Services

We use your information to fulfill our contract with you and provide you with our Services, such as:

Providing AI-generated interior design suggestions and visualisations based on photographs you upload;
Managing your information and app preferences;
Providing access to certain areas, functionalities, and features of our Services;
Answering requests for customer or technical support;
Communicating with you about your use of the app, activities on our Services, and policy changes; and
Processing your financial information and other payment methods for products or Services purchased.

Administrative Purposes

We use your information for various administrative purposes, such as:

Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
Measuring interest and engagement in our Services;
Improving, upgrading or enhancing our Services and AI models;
Developing new features and Services;
Ensuring internal quality control and safety;
Authenticating and verifying individual identities;
Debugging to identify and repair errors with our Services;
Auditing relating to interactions, transactions and other compliance activities;
Enforcing our agreements and policies; and
Complying with our legal obligations.

Marketing Our Products and Services

We may use personal information to tailor and provide you with content and information about our Services. We may provide you with these materials as permitted by applicable law. Some of the ways we may market to you include email campaigns and "interest-based" or "personalised advertising," including through cross-device tracking.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in the Contact Information section below.

Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

Share Content with Friends or Colleagues: Our Services may offer various tools and functionalities. For example, we may allow you to provide information about your friends or colleagues through our referral services, or to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services or sharing a design you've created.

Improve AI Models: We may use the photographs you upload and the designs you create or interact with to improve our artificial intelligence models and enhance the quality of design suggestions we provide to all users.

Legal Basis for Processing

For users located in the European Union, United Kingdom, or other jurisdictions that recognise lawful bases for data processing, we rely on the following legal grounds:

We process your personal data when necessary for the performance of our contract with you, for example, to provide you with access to Interior Design Clinic features or process your subscription payments.
We process certain information based on our legitimate interests, including operating, improving, and securing Interior Design Clinic; communicating with users about relevant updates; understanding usage trends; and improving our AI models to provide better design suggestions.
Where required by law, or for optional features like contact syncing or marketing, we will rely on your consent before processing.
We may also process data where necessary to comply with legal obligations or regulatory requests.

Purposes of Processing Personal Data and Legal Reasons

Your personal data will be processed via automatic or non-automatic means for the purposes stated below, in accordance with the applicable legislation where it is expressly permitted by the laws, the establishment of a contract or direct relation to the execution or performance of the contract and for the legitimate interests of Affinity Labs provided that your fundamental rights and freedoms are protected.

Identity Information and Contact Information:

Execution of communication activities
Conducting customer support services
Execution of goods/services sales processes
Conducting storage and archive activities
Execution of information security processes
Conducting audit activities
Execution of activities in compliance with legislation

Process Security:

Conducting activities to ensure business continuity
Providing information to authorised persons, institutions and organisations
Execution/auditing of business activities
Conducting customer support services

Visual and Audio Records:

Providing AI-generated interior design services
Conducting storage and archive activities
Improving AI models and service quality

Customer Transaction:

Execution of goods/services sales processes
Conducting activities for customer satisfaction
Execution of activities in compliance with legislation

Legal Reasons

Identity Information, Contact Information, Visual and Audio Records, Customer Transaction:

It is necessary to process your personal data, provided that it is directly related to our performance obligation or to provide you with our services.

We have to process data in order to establish a right for you, to exercise and protect this right.

Process Security:

The law explicitly stipulates the process by which we process your personal data.

Conditions that are necessary in order to fulfill our legal obligation.

Sharing and Disclosure of Information

We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

Disclosures to Provide our Services

The categories of third parties with whom we may share your information are described below.

Other Users or Third Parties: When you use the Services, you may choose to share personal information or content with other users or third parties through the sharing features of Interior Design Clinic. In addition, if you choose to make your designs publicly available within the app, other users may be able to view them.

Service Providers: We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, cloud hosting (including storage of photographs and AI-generated designs), payment processing (Stripe, RevenueCat), customer service, analytics services (PostHog), and related services. These providers are required to follow strict confidentiality and data protection agreements and are not permitted to use your data for any unrelated purposes.

AI Service Providers: We share photographs of rooms and spaces that you upload with our AI service provider (Gemini) for the purpose of generating interior design suggestions and visualisations. This data is processed in accordance with our AI service provider's data protection policies and is used solely to provide you with our Services.

APIs/SDKs: We may use third-party application program interfaces ("APIs") and software development kits ("SDKs") as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth below.

Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

Business Transfers

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Affinity Labs or Interior Design Clinic, or that portion of Affinity Labs to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganisation or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Public Content

If you make your designs or profile publicly available within Interior Design Clinic, other users may be able to view this content.

Third-Party Services and APIs

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Affinity Labs and Interior Design Clinic shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Affinity Labs does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Third Party Websites and Applications

Interior Design Clinic may contain links to other websites that are unknown to Affinity Labs and whose content is not controlled by us. These linked websites may contain terms and conditions other than those of Interior Design Clinic. Affinity Labs cannot be held responsible for the use or disclosure of information that these websites may process. Likewise, Affinity Labs shall not have any responsibility for any links from other sites provided to the Interior Design Clinic App.

AI Service Disclaimer

Interior Design Clinic uses Gemini AI for generating interior design suggestions and visualisations. The design recommendations and images generated by our AI are created using artificial intelligence and machine learning algorithms and should not be considered professional interior design advice or expert guidance.

While we strive to provide high-quality, aesthetically pleasing, and practical design suggestions, we do not guarantee the accuracy, completeness, feasibility, or suitability of any AI-generated content for your specific needs or circumstances. AI-generated designs are meant to inspire and assist in your design process, not replace professional interior design services.

Affinity Labs does not accept liability for any information, error, or outcome in the designs or suggestions provided by the AI. Please be aware that our company cannot be held responsible for any damages or losses that may occur due to using the information or designs provided by Interior Design Clinic. Users are advised to use their discretion and judgment when relying on AI-generated suggestions and should consult with professional interior designers, contractors, or other qualified professionals before making any significant decisions or purchases based on the app's recommendations.

We are not affiliated with or endorsed by Google or any AI service provider whose technology we utilise.

International Data Transfers

Because Affinity Labs operates globally and works with international service providers, your data may be transferred to or stored in countries outside your home jurisdiction, including the United States. These countries may have different data protection laws than your own. When we transfer data internationally, we do so using appropriate safeguards, including adequacy decisions, standard contractual clauses approved by regulators, or other legally recognised mechanisms.

Your personal data may be transferred abroad for the following reasons:

Conducting storage and archive activities
Conducting business activities
Providing AI-generated interior design services
Processing payments and subscriptions
Conducting analytics and service improvement activities
Managing customer relationship management processes

We may transfer your personal data to service providers of our Company, third parties such as Gemini AI, Stripe, RevenueCat, PostHog and other service providers which are embedded into our service for the purposes outlined in this Privacy Policy.

When transferring personal data internationally, we ensure that:

The recipient country has been deemed to provide an adequate level of protection by the relevant regulatory authorities; or
We have implemented appropriate safeguards such as standard contractual clauses; or
The transfer is necessary for the performance of our contract with you or for the provision of services you have requested.

When transferring personal data internationally, particularly to the United States, we ensure lawful transfers through the following mechanisms:

For transfers to the United States: We use Standard Contractual Clauses (SCCs) approved by the European Commission and UK International Data Transfer Agreements (IDTAs) approved by the UK Information Commissioner's Office. Our US-based service providers (including Gemini AI, Stripe, RevenueCat, and PostHog) have implemented these contractual safeguards and supplementary technical measures to ensure your data receives equivalent protection to that required under UK and EU law.

For transfers to other countries: Where data is transferred to countries outside the UK and EEA that have not been deemed to provide adequate protection, we implement appropriate safeguards such as standard contractual clauses or rely on adequacy decisions where applicable.

Contractual necessity: Some transfers are necessary for the performance of our contract with you or for the provision of services you have explicitly requested (such as AI-generated design services or payment processing).

Data Retention

We retain your personal data for as long as necessary to provide you with our Services, and for a reasonable period thereafter to support customer service or legal compliance.

We may store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

Your data will be stored for the duration specified in the applicable legislation or for a reasonable time until the purpose of processing ceases to exist, or during legal periods of limitation. Affinity Labs may continue to store your personal data, even after the expiry of the purpose of its use provided that it is required by other laws or a separate consent is granted by you in this regard. In cases that you allow Affinity Labs to store your personal data for additional time by giving your consent, such data shall be immediately deleted, destructed, or anonymised upon the expiry of such additional time or once the purpose of processing no longer exists.

If you delete the app from your device or cease using our Services, we will remove your personal data from active systems within a short time frame. However, encrypted backups may retain portions of your data for up to 120 days, after which they are automatically purged.

In certain cases, we may retain specific records, such as payment information or tax-relevant documents, for longer periods as required by law. Aggregated or anonymised data that no longer identifies individual users may be retained for research or product development purposes, including improvement of our AI models.

Security Measures

We use a range of technical and organisational safeguards to protect the confidentiality and integrity of your information. These include encryption in transit and at rest, firewalls, secure access controls, and regular vulnerability scanning. Access to personal data is restricted to authorised staff and service providers who require it to perform their roles.

Although we take reasonable precautions to protect your data, no system can be completely secure. In the event of a security breach involving your personal data, we will promptly investigate and notify affected users as required by applicable law.

Technical and Administrative Measures

Affinity Labs stores the personal data it processes in accordance with relevant legislation for periods stipulated in relevant legislation or required for the purpose of processing. Affinity Labs undertakes to take all necessary technical and administrative measures and to take the due care to ensure the confidentiality, integrity and security of personal data. In this context, it takes the necessary measures to prevent unlawful processing of personal data, unauthorised access to data, unlawful disclosure, modification or destruction of data. Accordingly, Affinity Labs takes the following technical and administrative measures regarding the personal data it processes:

Anti-virus application: On all computers and servers in Affinity Labs' information technology infrastructure, a periodically updated anti-virus application is installed.

Firewall: The data center and disaster recovery centers hosting Affinity Labs servers are protected by periodically updated software-loaded firewalls; the relevant next generation firewalls control the internet connections of all staff and provide protection against viruses and similar threats during this control.

VPN: Suppliers can access Affinity Labs servers or systems through SSL-VPN defined on Firewalls. A separate SSL-VPN identification has been made for each supplier; with the identification made, the supplier only provides access to the systems that it should use or is authorised to use.

User identifications: Affinity Labs employees' authorisation to Affinity Labs systems is limited only to the extent necessary by job descriptions; in case of any change of authority or duty, systemic authorisations are also updated.

Information security threat and event management: Events that occur on Affinity Labs servers and firewalls are transferred to the "Information Security Threat and Event Management" system. This system alerts the responsible staff when a security threat occurs and allows them to respond immediately to the threat.

Encryption: Sensitive data is stored with cryptographic methods and if required, transferred through environments encrypted with cryptographic methods and cryptographic keys are stored in secure and various environments.

Logging: All transaction records regarding sensitive data are securely logged.

Two-factor authentication: Remote access to sensitive data is allowed through at least two-factor authentication.

Training: In order to increase the awareness of Affinity Labs employees against various information security violations and to minimise the impact of the human factor in information violation incidents, trainings are provided to employees at regular intervals.

Physical data security: It ensures that personal data on papers is necessarily stored in lockers and accessed only by authorised persons. Adequate security measures (for situations such as electric leakage, fire, deluge, thievery etc.) are taken based on the nature of the environment where sensitive data is stored.

Backup: Affinity Labs periodically backs up the data it stores. As a backup mechanism, it uses the backup facilities provided by the cloud infrastructure providers, as well as the backup solutions it develops when deemed necessary, provided that it is in compliance with relevant legislation and provisions of this Policy.

Non-disclosure agreement: Non-disclosure agreements are concluded with employees taking part in sensitive personal data processing.

Transfer of sensitive personal data: If transfer of sensitive personal data is required through email; such transfer is done through (i) encrypted corporate email or (ii) Registered E-mail.

In the event that the personal data is damaged as a result of attacks on Interior Design Clinic or on the Affinity Labs system, despite Affinity Labs taking the necessary information security measures, or the personal data is obtained by unauthorised third parties, Affinity Labs notifies this situation to Users immediately and, if necessary, to relevant data protection authority and takes necessary measures.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request corrections or deletions, restrict or object to certain forms of processing, and request a copy of your data in a portable format. You may exercise these rights at any time by contacting contact@affinitylabs.ai.

General Rights

You may have the following rights regarding your personal data:

Right to Know and Access: You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

Right to Correction: You may request that we update or correct inaccurate personal information about you.

Right to Delete: You may submit a verifiable request to delete Personal Information about you that we have collected. You may delete the app from your device, which will remove locally stored data. To request deletion of data we have stored on our servers, please contact us at contact@affinitylabs.ai.

Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Restrict or Object: You may request that we restrict the processing of your personal data or object to certain types of processing.

Right to Withdraw Consent: Where we rely on your consent to process your personal data, you may withdraw that consent at any time.

Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at contact@affinitylabs.ai.

GDPR Rights (For EU and UK Users)

We are committed to helping our users meet the data subject rights requirements of GDPR. Interior Design Clinic processes or stores all personal data in fully vetted, data protection compliant vendors.

If you are a resident of the European Economic Area (EEA) or United Kingdom, you have additional rights under GDPR, including:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure ("right to be forgotten")
The right to restrict processing
The right to data portability
The right to object to processing
Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us at contact@affinitylabs.ai.

California Residents (CCPA Rights)

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.

Right to Delete: You may submit a verifiable request to delete Personal Information about you that we have collected.

Right to Opt-Out of Sale: You have the right to request that a business that sells a consumer's personal data, not sell the consumer's personal data. We do not sell the Personal Information of our users.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at contact@affinitylabs.ai.

CalOPPA Rights

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

Right to Equal Service: We will not discriminate against you if you exercise your privacy rights.

Right to Delete: You may submit a verifiable request to delete Personal Information about you that we have collected.

Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data. We do not sell the Personal Information of our users.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at contact@affinitylabs.ai.

For more information about these rights, please contact us.

Children's Privacy

Interior Design Clinic is not intended for use by children under the age of 13, or below the age threshold in your country that requires parental consent for data processing. We do not knowingly collect personal information from children without appropriate consent. If we become aware that we have collected data from a child in violation of applicable laws, we will delete it promptly and disable the associated account. If you believe your child has submitted personal information to us, please contact us at contact@affinitylabs.ai.

Advertising

Interior Design Clinic does not currently display third-party advertisements. However, we reserve the right to introduce advertising features in future versions of the app. Should we decide to include advertising, we will update this Privacy Policy accordingly and notify you of any changes.

If advertising is introduced, we may work with third-party advertising partners who may collect information about your device and usage patterns to deliver relevant advertisements. You would have the ability to manage advertising preferences through your device settings, including limiting ad tracking through your device's privacy controls.

Special Considerations for AI Services

Interior Design Clinic uses artificial intelligence technology (Gemini AI) to generate interior design suggestions, visualisations, and recommendations based on photographs and information you provide.

Nature of AI-Generated Content

The design recommendations, images, and suggestions generated by our AI are created using artificial intelligence and machine learning algorithms. These outputs should be understood as creative suggestions and inspiration, not as professional interior design advice, architectural guidance, or expert recommendations.

Use of Your Data to Improve AI Models

We may use the photographs you upload, the designs you create or interact with, and your feedback on AI-generated suggestions to improve our artificial intelligence models and enhance the quality of design recommendations we provide to all users. This helps us continuously improve the accuracy, relevance, and aesthetic quality of our AI-generated content.

When we use your data for AI model improvement:

Images and interaction data may be analysed in aggregated and anonymised form
We implement appropriate safeguards to protect your privacy
You retain ownership of the photographs you upload
We do not share your personal photographs with other users without your explicit consent

Legal Basis and Opt-Out

We process your photographs and interaction data to improve our AI models based on our legitimate interest in enhancing the quality and accuracy of interior design suggestions for all users. Before using your data for this purpose, we remove identifying information and ensure images cannot be traced back to you individually. Your personal photographs are never shared with other users or made publicly available without your explicit consent.

If you prefer that your uploaded photographs and design interactions not be used to improve our AI models, you may opt out at any time by contacting us at contact@affinitylabs.ai with the subject line "AI Training Opt-Out." We will honor your request within 30 days, though this will not affect our ability to provide you with our core interior design services.

Accuracy Limitations

While we strive to provide high-quality, aesthetically pleasing, and practical design suggestions, we do not guarantee the accuracy, completeness, feasibility, safety, or suitability of any AI-generated content for your specific needs, circumstances, or property characteristics.

AI-generated designs are meant to inspire and assist in your design process, not replace professional services. The AI may occasionally generate suggestions that are not physically feasible, may not comply with building codes or regulations, may not be appropriate for your specific space or budget, or may contain other inaccuracies.

Professional Advice Disclaimer

Users are strongly advised to:

Consult with qualified interior designers, architects, contractors, or other relevant professionals before making any significant decisions or purchases based on the app's recommendations
Verify that any suggested changes comply with local building codes, regulations, and safety standards
Assess the structural feasibility and safety implications of any suggested modifications
Consider working with licensed professionals for any construction, electrical, plumbing, or structural work

Liability Limitations

Affinity Labs does not accept liability for any information, error, inaccuracy, or outcome in the designs or suggestions provided by the AI. Please be aware that our company cannot be held responsible for any damages, losses, injuries, or expenses that may occur due to using the information, designs, or suggestions provided by Interior Design Clinic.

We are not affiliated with or endorsed by Google, Gemini AI, or any other AI service provider whose technology we utilise.

Security and Phishing Protection

We are committed to helping protect you from identity theft and unauthorised access. We will never ask for your password, payment information, or sensitive personal details through unsolicited emails, messages, or phone calls. If you receive a suspicious communication claiming to be from Interior Design Clinic or Affinity Labs, do not respond to it. Please notify us immediately at contact@affinitylabs.ai so we can investigate and take appropriate action.

Please be vigilant about protecting your account and personal information:

Do not share your account credentials with others
Be cautious of phishing attempts that impersonate our service
Verify the authenticity of any communications claiming to be from us
Report any suspicious activity to us immediately

Push Notifications

Affinity Labs may occasionally send you push notifications via the Interior Design Clinic mobile application regarding app updates, new features, or notifications about our services. You can always edit such communication and notifications through the settings on your device and stop receiving such communications and notifications at any time.

To manage push notifications:

iOS: Go to Settings > Notifications > Interior Design Clinic
Android: Go to Settings > Apps > Interior Design Clinic > Notifications

Disabling push notifications will not affect your ability to use Interior Design Clinic, but you may miss important updates or information about the service.

Changes to This Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

We may update this Privacy Policy from time to time as our practices evolve or as legal requirements change. When we make material changes, we will post the revised version within the Interior Design Clinic application or notify you through the app. If the changes are significant, we will provide notice at least 30 days before the new terms take effect. Your continued use of Interior Design Clinic after that date will indicate your acceptance of the revised policy.

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about our data handling practices, please contact us at:

Email: contact@affinitylabs.ai

Postal Address:
Affinity Labs Ltd
2nd Floor College House
17 King Edwards Road
Ruislip, London
United Kingdom
HA4 7AE

Don't hesitate to contact us if you have any questions, requests, or concerns regarding your personal information or this Privacy Policy.